Frequently asked questions

Priority entry at the main gate, plus access to the full complex: the royal apartments (throne room, court theatre, chapel, private apartments), the 3-km axial park with its five monumental fountains, the Cascata Grande at the far end, and the English Garden (Maria Carolina's exotic-plant garden in the northeast corner). All on one ticket.

Take the shuttle, especially in summer. The park is 3 km each way (6 km round trip) on a straight line with minimal shade. Most visitors who walk both directions burn out before seeing the Cascata. Shuttle is a standard add-on (our most-popular tier bundles it at €8 above the base). Bike rental at the gate is an alternative — fun if the weather's cool.

3.5–4 hours minimum: palace 1.5h, park 2h with the shuttle (or 3h+ walking), English Garden 45 min. A full day if you want to linger in the royal apartments or have lunch in town.

Yes — by volume (about 2 million cubic metres vs Versailles's 1.3 million), by room count (1,200 vs Versailles's ~2,300 smaller rooms — measured differently, but Caserta's spaces are bigger), and by axial length. Charles VII's brief to Vanvitelli was explicitly to out-build the French.

Easy from Naples (35-min train, every 30 min). From Rome: doable as a long day trip (~1h30m by train each way); easier as an overnight with Pompeii or Herculaneum before/after.

Yes — our most common pairing. Pompeii in the morning (outdoor, big, exposed), Caserta in the afternoon (indoor, opulent, shaded). Both reachable from Naples by local train. Can do both in one long day, better as two. We don't sell a combo ticket — we'll route you to our Pompeii concierge service.

Yes — the palace is closed every Tuesday. The park stays open. If your only day is Tuesday, you can still do the gardens and the cascade.

Two situations trigger a full refund: (a) we cannot secure your chosen slot, or (b) the palace closes (25 Dec, 1 Jan, Tuesdays). Outside those, tickets are non-transferable once issued. Reply to your confirmation email 48h+ ahead and we'll try.